Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. I used the wrong word. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Travelers checks may be cashed at Guest Services. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Any additional information concerning currency restrictions, please contact the customs agency in their country. Registration is free and there is no obligation to bid. When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Payment of any fines levied is the responsibility of the individual guest. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. (Remember that checked baggage might not be accessible at all times.) Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Yes. be subject to their currency allowances at the current exchange rate. its most convenient for you, 24/7. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. It's been my experience that you don't have to do anything. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). We are privileged to transport guests to every corner of the world. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. I'm sure the staff would be grateful. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). If downloading or using off ship, your regular carrier rates may apply. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Correct -- no savings. Please contact us or your travel advisor for more information. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Additionally, you can call the ship directly from the shore. of your seating request will be listed on your Cruise Contract. Listen to the menu and select the number that corresponds to the ship you are calling. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. of disembarkation. Hours are from 6:00am until 9:00pm. Cruise lines are no different. Safety: For 140 years, the safety and security of our guests has been our highest priority. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Place a card with your name and address inside your baggage, as well as on the outside. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. The best time to book your next cruise is while cruising with Holland America Line. Hours are from 6:00am until 9:00pm. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. For more details please go to the U.S. Department of States Visa Waiver Program page. In our case, we always take the refund in cash to avoid losses due to currency conversion. Your seating assignment will be noted on your guest card upon boarding. At some point in your travels you may experience an emergency. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. No. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Customs officials will not be available at the ship during check-in to register valuables. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Ships Registry: The Netherlands. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. 2. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain.
Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Cruise lines are no different. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. I've had up to $1000 hold put on my cc for car rental. Download Hi! Celebrity does that and I wish HAL would too. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. I didnt know how we would spend the OBC I had. Your baggage will arrive in your stateroom later that afternoon. Each item is authentic and many are branded with designer names you have come to trust. Bidis essentially flavored cigarettes are not generally permitted entry. With RCCL there was no hold, I gave my creditcard number and that was it. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. It is obviously available in Seattle, but not available on the ships. Religious services may not be able to be held on embarkation/disembarkation day. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Please Note: This online procedure must be completed prior to your sail date. Previously with RCCL and with Carnival I have never run into this. This topic is now archived and is closed to further replies. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. or CDs. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. :D. I understand that. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. LauraS Your baggage will arrive in your stateroom later that afternoon. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. The plan can be activated on any device, but only one device can be actively connected at a time. Limit: One (1) offer per person, and up to two (2) per stateroom. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Cash Advance: Cash advances are available at the Guest Services. Professional, local guides and independent tour operators that meet our high standards lead each tour. Our As You Wish dining lets you select the venue and style thatsuits you. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. and souvenir bar glass at any bar. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. All Holland America Line ships offer a variety of wonderful merchandise from around the world. A credit card is required for all inbound phone calls to a ship. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. HAL reserves the right to apply this price protection and offer at its discretion. Safety begins with the design of our ships. Is this essentially correct or am I missing something? Dial 1-800-993-5483 (US). It is not that unusual to be given incorrect information by HAL customer service reps. Or just add any leftover amountto your onboard gratuities. Travelers diarrhea (TD) isthe most common illness to affect travelers. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. if you have and inside stateroom do you have to pay for laundry service? A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. At Holland America Line, cruising is our passion. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Taxes, Fees & Port Expenses are additional amounts to fares listed. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. My experience has been the same as Krazy Kruizers. Additional information concerning Customs matters will be provided during your cruise. Daytime dress is casual. No, the cash deposit is the same as the credit card deposit. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Please note that fees and visa requirements are subject to change without notice. Follow in the wake of great adventurers in a colorful new world. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. No additional deposits will be due until final payment. Head to B.B. View current Health Protocolsand Testing and Vaccination FAQs. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. You will have just 1 receipt showing up on your shipboard account. bars, the shops, spa, shore excursions. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. There are two or more people in the cabin, then the charge will be significantly higher than $13. We welcome you to consult with your Image Creators for all your photographic needs. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Please Search for the many threads that have discussed this before. No exceptions will be made. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Where do they come up with such a ridiculous figure. U.S. port and ending it in a different U.S. port. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. And the run around I got when I asked about it, makes me regret picking Holland America. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. I take the cash as well. If I dont spent the OBC, do I get it back at the end of the trip? Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. Please help us reduce water use. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. 1. Login to your account before you ever step onboard to get prepared for your journey. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Oh, well, the bottom line is the money is not available to spend. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Started August 27, 2021, By The issue is with the hold and the amount they want to hold. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Representatives are available 24 hours a day, 7 days a week and 365 days a year. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Have It All Early Booking Bonus | Holland America Line. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? Therefore I will have to have a hold put on my card for $420X6. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. I still think it is too much, though. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. By Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. Theres never a dull moment on your Holland America Line cruises. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Imagine your on board account is a checking account like at your bank. Some banks may keep the pre-authorization in place for up to 30 days. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. holland america scedule from rotterdam to the usa. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Guests are urged to complete the Online Check-in process before leaving home. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. To book, or for more information, simply visit your Future Cruise Consultant. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. No additional deposits will be due until final payment. Some clearances will require face to face inspections, details will be communicated to you onboard. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Yes, you are correct. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. sigsky, February 3, 2019 in Holland America Line. I appreciate the info above, being relatively new to HAL. This should be done well in advance of travel at a Customs office near your home. Telephone: At some point in your travels you may experience an emergency. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. You may also receive arrival documentation from Immigration when arriving at the airport. Limited time offer, Savings for Onboard Bookings Only. Internet is accessible from the comfort of workstations on board or from a personal laptop. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. We have an OBC from Costco Travel Canada and the shareholder benefit. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. I have a $25 OBC per pax. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you.